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Thursday, January 16, 2014

volunteer recognition


  •  Volunteers need recognition and affirmation. The best affirmation they can get is when it is third hand – they heard from someone else how pleased you are with their work. So talk positively about your volunteers behind their back – to everyone you come across.
  • Publicly acknowledge their contribution and share with them all accolades, credit, affection.
  • Volunteers need to know that you will stand behind them and support them. Even if they mess up, work on the issue internally. Do not disown them or publicly disavow any responsibility.
    There are plenty of books on methods of volunteer recognition.  Use them.
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