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Friday, August 15, 2014

Your predecessor was run out of town on a rail


Avoid the temptation to agree that he/she was a jerk – no matter how jerky they were. There is not value in running them down and you don't want to encourage negative thinking – you might be next.
  • If they did something bad, agree that it was bad thing to do
  • If what they did/said/were is subjective, let let it go without comment
  • “Ok” “what do you know” and “um” are good responses to attacks on the person
  • Better is: “that was then, this is now. We don't have to worry about that now
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